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5

Same-day turnaround on a day when I really needed that. I also appreciate that they made me aware of issues my car may need fixed in the future, without trying to pressure or scare me into doing then and there. Very satisfactory.

5

4

5

Always transparent, tells you what really needs fixing.

5

Always transparent, tells you what really needs fixing.

5

Bill's is the best. I have been going there since 1981. There have been several times when I have taken a vehicle there thinking it was a major problem requiring a costly fix only to find out that it was minor or not a problem at all. They could have soaked me but never did. A good honest shop.

5

Bill's Auto is outstanding! I have trusted Bill's with our family vehicles for 15 years and had excellent experiences in every circumstance. The shop charges a fair price for quality work; the mechanics are honest when stating what your car needs and whether or not they would recommend the repairs based on cost vs. remaining life of the car. As an example, our Honda Accord was burning oil recently at a high rate (> 1 Qt/1000 miles). Rather than charging us to fix the problem, Bill called Honda's mechanics and found an unpublicized warranty extension/recall on faulty piston rings. The repair would likely have cost $2,000-$2500 through Bill's, but Bill suggested we call Honda and see if they would honor the warranty extension. Honda initially denied the extension/recall, but changed their tune when I shared that Bill had talked to their mechanics. The phone call to Honda that Bill suggested saved us (and cost Bill) $1500 as Honda covered 75% of the repair cost. Bill never even considered the lost revenue for his shop; he was just happy that he was able to help! This is just one example. I will continue to go to Bill's Auto and recommend it to others for as long as I own a vehicle!

5

Was having an oil leak, had 0 idea why as I had recently gotten an oil change and the car had just gone through a used car inspection. These guys were kind enough to lift my car up to see what the issue was even though they were swamped. They found the issue, prior mechanic had damaged the filter causing the leak. Then to go even further they fit me into their busy day to fix the issue. Saved me a huge headache, gave me good advice on other items on my car and were all around extremely helpful, professional, and courteous.

5

Great customer service when I called , quick to come help, the driver was kind and went out of his way to be helpful during a stressful time, and it really was an all around great experience. I hope I don't need a tow again soon but if I did I would call them ! I'd give 10 stars if I could !

5

Honest mechanics who do the job right at a fair price.

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