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5

My BMW x3 recently was repaired at Bill's Auto & Towing. A courtesy car was provided. On I went as they started the diagnosis on the vehicle. Within an hour, I received an email detailing the issues needing repairs. I called and spoke with Bob. He explained in detail that I could understand as to which issue was the priority. No hard sale. Simple, real folks who treat their customers the right way. Trust that will bring you back. Thank you Bob and Ed for the respect.

Thank you for the great review Ed! We strive to treat each customer fairly and like family. We can’t wait to see you in the future!

- Bill's Auto Service and Towing
5

Good service, fair prices, and the work was done rather quickly.

Jeff, thank you soo much for the review!! It was our pleasure to help you, let us know if you need anything in the future!

- Bill's Auto Service and Towing
5

I just went in for an interview and I've never seen a shop quite like this!! Whether I get this job or not, I highly recommend this company. They're not the cheapest place, they are the BEST place. They do things correctly with the best parts available, their service, friendliness, and skill set are 10 out of 10. Blue Ash is extremely lucky to have both Bill and Don's located in the same area. They are owned by the same people. Highly recommend, highly!!!!

Katie, thank you soo much for the review! We strive to be a repair facility that treats you like family. Our customers mean everything to us!

- Bill's Auto Service and Towing
5

These folks do an awesome job and are there for you in a pinch. Fairly priced and love their diagnostic tool. Just great to work with.

5

WOWWW, want an awesome company Bills Towing is , I didn't have a vehicle worked on or one towed,(plenty of people I know have and they did amazing at that also) but they did haul a custom built 6,000lbs box for me and saved me thousands of dollars literally from what other trucking companies wanted to charge. Like to say a special thanks to Ryan for helping me get this set up with Karen for the following day pickup and delivery which was right on time. Lastly thanks to the driver that picked up the load and delivered, load was strapped down very well and handled with care. Awesome job Bill's Towing, looking forward to doing business in the future.

5

Had a great experience with Bill’s, fast, thorough, priced right and got us in quickly!

5

Thank you for the review Cindy, we appreciate you!!

- Bill's Auto Service and Towing
5

I have a foreign vehicle over 10 years old.The customer service and professionalism(from a mechanical standpoint)I experienced was exceptional. I even stopped by their sister atore and was redirected to the correct location , and the same tone and standard were cohesive and welcoming at both locations. I was there for a 2nd opinion, but in addition, I was given a total assessment of recommended or needed repairs. Wasn't what I expected and weighing my options(based on the the of my vehicle).. however, they throughly explained in a way I could comprehend what the work entails in detail as well as a priority of the necessary services for my safety and the vehicles performance and longevity. I felt they would be fair and efficient as well as the turnaround time to get the car back. They provided a loaner vehicle for convenience, which I appreciated. However, only negative things were the condition. Internally, the vehicle was visibly unclean. Unkempt and dusty with a faint off-putting smell. A few service lights were on, and I didn't feel as safe in that loaner either, but I was able to get back to work. Overall experience outweighs the disappointment of the loaner. Would definitely allow them to be the primary servicer of my vehicle. I also received a thorough itemized printout of intended service repair recommendations

5

Expert mechanics at a fair price and quick. ⭐️⭐️⭐️⭐️⭐️

5

Always receive outstanding service. Great company!

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