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5

We started using Bill's Auto and Towing for our small business company vehicle maintenance and repairs, we have been very pleased with the service.

Thank You Brian, it was our pleasure to serve you. Karen

- Bill's Auto Service and Towing
5

Excellent work and very friendly family service.

5

Bills was great! Their professionalism and repair work are great and great customer service! Their tow truck drivers are courteous and professional, will definitely be recommending this place to my friends and family.

Thanks Monica, we appreciate the opportunity to serve you. Karen

- Bill's Auto Service and Towing
1

*PLEASE READ EVERYONE* Had my truck towed by bills towing the driver didnt strap up my driveshaft and unloaded my truck with driveshaft hanging down led to getting the driveshaft stuck on bed of the tow truck and driver tried getting it unstuck leading to bending my carrier bearing bracket and pull out my whole driveshaft. Driver called owner and he said hes not paying for the damage that the driver did while it was on the flatbed. Then the owner made a comment about the mileage on the truck then I showed the driver all the mantance recordereds where its been maintance by every service intervals.

5

Any kind of car trouble is frustrating and being broke down in traffic is the worst. Bill’s towing took very good care of me and my truck. Showed up quick, loaded my truck very professionally, and got me to their auto repair shop. Since this was a break down rather than an accident, there wasn’t any insurance involved to help me pay for it, so luckily their prices are very fair.

Thank you John, It's always a pleasure to see you and take care of your service needs. Karen

- Bill's Auto Service and Towing
5

Have done business at Bill's for many years. The new owners are friendly, professional and responsive to your questions and concerns. I have had two oil changes and several repairs in the last month. They are efficient and have done the work as promised. Used their loaner car and if you ever had Bill's old clunker, the Kia is quite a step up.

1

I would give this no stars worst company ever.My son was in an accident they refused payment from the insurance company and demanded cash. Basically stealing his car.To top this all pff they kept his car key never deal with them they are thieves

Lori, I apologize for any inconvenience you had while dealing with your son's car accident. We tried to explain very clearly the process to release the car for you. There are a couple options, you can let insurance handle it or you can pay to have it released yourself and get reimbursed by your insurance company. We have never refused payment or demanded cash from an insurance company. We accept checks from insurance companies daily. As for the key, you and your son came to collect your belongings from the car and had the key. We never take keys out of vehicles for any reason. All cars are stored in a secured lot so that we never have the need to take keys out of a vehicle. If you have any concerns feel free to reach out to me 513-489-1971. Ask for Chad

- Bill's Auto Service and Towing
2

Under new management, not the same experience at all... I was a 12 yr customer. I really not see a difference from a car dealer.

Hi Carl, I am sorry you feel that way. We are open to suggestions but we are providing quality customer service, a 3 year warranty, free loaner cars, all at a reasonable price. If I can help you any further please contact me 513-489-1971 and ask for Chad Schnitzler.

- Bill's Auto Service and Towing
5

5

Excellent experience and they provided me with a loaner car! Expertise and Quality customer service!!!

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