Bill's Auto is outstanding! I have trusted Bill's with our family vehicles for 15 years and had excellent experiences in every circumstance. The shop charges a fair price for quality work; the mechanics are honest when stating what your car needs and whether or not they would recommend the repairs based on cost vs. remaining life of the car. As an example, our Honda Accord was burning oil recently at a high rate (> 1 Qt/1000 miles). Rather than charging us to fix the problem, Bill called Honda's mechanics and found an unpublicized warranty extension/recall on faulty piston rings. The repair would likely have cost $2,000-$2500 through Bill's, but Bill suggested we call Honda and see if they would honor the warranty extension. Honda initially denied the extension/recall, but changed their tune when I shared that Bill had talked to their mechanics. The phone call to Honda that Bill suggested saved us (and cost Bill) $1500 as Honda covered 75% of the repair cost. Bill never even considered the lost revenue for his shop; he was just happy that he was able to help! This is just one example. I will continue to go to Bill's Auto and recommend it to others for as long as I own a vehicle!