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5

We’ve been taking our vehicles to Bill’s for over 15 years. They are always honest and up front about what needs to be done, or not done.

5

Another great check up to make sure my car keeps running. The whole crew at Bill's do a fantastic job every time!!!!

Thanks Tim, we love the way customers react to the comprehensive electronic inspections and transparency of the photos. Thank you for the vote of confidence.

- Bill's Auto Service and Towing
1

Would have given 0 stars if i could It's not a good business practice to speak to a potential customer with a sarcastic and condensating tone of voice. I don't know why in 2020 with as much competition there is a company would think that you speak to women the way they did.

Misty, We would like to apologize for the way you were treated. We do not condone any type of disrespect to our customers. If you could please call me and let me know exactly what happened? We will make sure to make this right for you. Don, Owner (513) 489-4011

- Bill's Auto Service and Towing
5

The staff is professional and attentive. Discussions are comprehensive and respectful. Work was performed as quoted and within the stated timeframe.

Thank you Christopher, customer service is a top priority and we stand behind our work, if you have any questions don’t hesitate to call us. We are here to help.

- Bill's Auto Service and Towing
5

Bill's has wonderful impressive customer service! I had to have my suv towed back in July and Bill's did the towing and the repair on my ac compressor. They had it fixed in about a day. Can't say much on repair pricing since I don't have to have my car worked on often but the person who called me to tell me why my car wouldn't start was very informative and really took the time to walk me through what was wrong, what happened and the process it get the car fixed. They were very friendly on the phone and when I picked the car up. They even texted me a week later to make sure everything was still good and if I had any issues. What really impressed me is that it is now September, about 2 months later, and they (Will) texted me again to reach out and make sure everything was still good! I find that very impressive and great customer service. I would defiantly recommend Bill's to anyone and if I even need work on my car again I will be calling them!

Hi Kellie, we are very pleased you are staying cool and comfortable with the AC repair and we are very glad you are happy with the customer service, call us if you need anything in the future, we are here to help.

- Bill's Auto Service and Towing
5

Honest, fair, and friendly.

5

Bill's does a great job for my 12 yr old Hyundai Santa Fe. It has only 90K miles so I'm trying to keep her. As a single older woman I need a mechanic that I trust and Bill's is that company.

Thank You Pam, we were happy to get you caught up on your maintenance and fluid flushes. We appreciate the opportunity to serve you.

- Bill's Auto Service and Towing
4

Good service

Thanks Robert, I am glad you gave us the opportunity to fix your mirror and get your maintenance up to date. We look forward to serving you in the future.

- Bill's Auto Service and Towing
5

Will and the crew at Bill’s Auto were great to work with! We have used them for many years and they have always been honest and fair with us and other members of my family! I very much recommend Bill’s Auto Service!

Thank you, our inspections are very through with pictures so you can make informed decisions. We appreciate your business.

- Bill's Auto Service and Towing
5

The customer service people are friendly, knowledgeable, and efficient. They have made valid recommendations, and the online inspection review they forward is very informative. I'm very satisfied with the service I have received at Bill's.

Thank You Maxwell, we love how the inspections with pictures help with the transparency of what's needed . Thank you for your business.

- Bill's Auto Service and Towing
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