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5

Thank you for the review Cindy, we appreciate you!!

- Bill's Auto Service and Towing
5

I have a foreign vehicle over 10 years old.The customer service and professionalism(from a mechanical standpoint)I experienced was exceptional. I even stopped by their sister atore and was redirected to the correct location , and the same tone and standard were cohesive and welcoming at both locations. I was there for a 2nd opinion, but in addition, I was given a total assessment of recommended or needed repairs. Wasn't what I expected and weighing my options(based on the the of my vehicle).. however, they throughly explained in a way I could comprehend what the work entails in detail as well as a priority of the necessary services for my safety and the vehicles performance and longevity. I felt they would be fair and efficient as well as the turnaround time to get the car back. They provided a loaner vehicle for convenience, which I appreciated. However, only negative things were the condition. Internally, the vehicle was visibly unclean. Unkempt and dusty with a faint off-putting smell. A few service lights were on, and I didn't feel as safe in that loaner either, but I was able to get back to work. Overall experience outweighs the disappointment of the loaner. Would definitely allow them to be the primary servicer of my vehicle. I also received a thorough itemized printout of intended service repair recommendations

5

Expert mechanics at a fair price and quick. ⭐️⭐️⭐️⭐️⭐️

5

Always receive outstanding service. Great company!

5

4

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4

It appears everything was pretty good. Only issue that stills need to be addressed is the emergency brake still doesn't work. Saturday night I parked on an incline. I tried to use the emergency break but it doesn't work. I will call on Monday morning to set up a time to get the emergency break repaired for the second time.

I am so sorry that's not working for you and we will be happy to look at it again, just call and schedule.

- Bill's Auto Service and Towing
5

Bob at Bill’s auto service provided a phenomenal customer facing experience. On my way into town for work coming from Michigan my Silverado through a check engine code. They were able to get me in and fix the problem the next morning. It ended up being a shorted wire harness and faulty mass air flow sensor. The general inspection check with pictures was an awesome tool and extremely well orchestrated. Would recommend to anyone 10/10 service. Thanks again Bob!

Thank You Jake, the inspections with photos are awesome. Bob is pretty awesome too! Let us know if we can help in the future.

- Bill's Auto Service and Towing
4

Thanks Christine, we appreciate your time and business

- Bill's Auto Service and Towing
5

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